Tacoma Auto Repair

So I had the privilege to take my truck to Simmons, which was recommended by a friend of mine, and let's just say if you haven't been in this establishment, you are missing out. Very well maintained most professional staff and we also had a great conversation I was also notified via text very detailed information on my truck as to what was going on what was needed to be fix an estimate and a illistrations of videos and pictures of what was going on as I was away from my vehicle, keeping me posted. Most establishments don't do that this is what sets this place from the rest as long as I'm here they will continue to get my business if you haven't been of need to get work done to your vehicletakenit here you will not be disappointed.

Honest, professional and personable. The only shop I take my vehicles to.

Very good customer service and quality work with a fair price. My brother introduced me to this shop and did extensive work on his older Kia Rio. His car sounds amazing, so quiet! I also had a tune up and headlights changed out on my own Kia Rio and am very happy with the end result. Being able to keep track of the progress on my vehicle and approve what I want done is very convenient for both customer and business. Will definitely come back for any other mechanical work. Thanks guys!

So far the car is running fine. Staff was very friendly and helpful. They answered all my questions. Thanks Simmon’s Automotive. I will be back with more work for you to do to my car! A/C is next! Thanks!

You guys are AWESOME !! Austin and I believe Dan ? . are always so nice and through .They always go above and beyond to be sure you know what needs to be done .. Thank you all so much

Always appreciate how straight forward Dean and Austin are. Very helpful and willing to tell it like it is.

Austin and the guys were great! I had neglected the maintenance on my car for some time and it was running poorly. They did a full inspection provided me with a detailed list of what needed to be done. They took the time to answer all of my questions, were fast with the inspection and repairs and were quick to communicate anything I needed to know. The cost of the repairs were legit too. They fixed a laundry list of things for me at a very responsible cost. The experience was great and I will now be taking my cars to Simmons exclusively. It’s a comforting feeling knowing you have a trustworthy mechanic. Thank you to the entire team! Cheers!

It’s a way longer story than this post will go into but the short version is this: I have a history of shops losing my trust and giving me the run around. I also do most of my own car work and have friends who can almost always help if I don’t know how to fix something. The few times I have gone to a shop, it has been rough. Not here though. I had a complicated repair on a modified off road vehicle. The process was long, involved, and I didn’t have time to do the work. A trusted retired mechanic I know recommended them and I’m glad they did. Throughout the whole process they would keep me informed with phone calls and a web portal with photos and videos. They were honest when they were charging me as they got to the bottom of the problem. They have earned my trust like no shop has before. They have a lifetime customer for when I can’t do the work myself. I highly recommend them if you need work done! Easy 5 stars!

Excellent and professional service with competitive pricing. They were upfront on services performed and all associates costs. I will go back to Simmons Automotive for our car services.

The Simmons Team is quick and efficient. I'm very pleased that my coolant issue was resolved within a couple hours.