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Tacoma Auto Repair

1809 Reviews
253-948-9970
5601 South Proctor St, Tacoma, WA 98409
Mon - Fri: 7:00 AM - 5:00 PM

Closed For Lunch 11:30 AM - 12:30 PM

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5

Great service, clear and timely communication with estimates, knowledgable.

Hi Sarah, thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Simmons Automotive. Providing clear and timely communication along with knowledgeable service is always our priority. If you have any future automotive needs, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. -Dean

- Simmons Automotive
5

Every once in awhile you are given a miracle. That's what happened at Simmons garage. I have a low mileage 2001 Dodge Ram 2500 4×4. I was experiencing issues with the steering, brakes, ABS,, lights and heated mirrors. Over an almost 6 month time frame I had work done at 2 different "trouble shooting" repair shops ($276), 3 alignment shops ($546), and 2 "repair" shops ($3,989) before finding Simmons Automotive. You would not "believe" the trail of shoddy parts and workmanship these shops "performed" before I took the truck to Simmons. None of those shops got the repairs done correctly. For the most part, their efforts only concealed or added to the damage. Dean not only presented "solid" detailed evidence on each area of need, he made some wise and cost saving recommendations. Had I found and chosen Simmons Automotive for my repairs, I would have saved months of time and thousands of $,$$$.$$. Due to my situation, Simmons Automotive not only "fixed" my issues when "ALL" the other shops failed, he also "blessed" with a reduced cost and a prayer. If you want to be blessed, I suggest you take your vehicle to Simmons Automotive. I will!

Dear Patrick, we are grateful for your miraculous experience at Simmons Automotive. We understand the frustration caused by previous repair shops. Restoring your Dodge Ram to its optimal condition and providing cost-saving recommendations is our priority. Thank you for the recommendation, and we look forward to serving you again. For any queries, call (253) 441-6555 or email [email protected]. -Dean

- Simmons Automotive
5

Always professional, courteous, timely, and knowledgeable. Has the owner's interest first. Highly recommend.

5

Been going here almost a decade. Polite people. No nonsense. Would recommend 100%

Don, we appreciate your loyalty over the years! It's great to hear that you've had consistently positive experiences at Simmons Automotive. We strive to provide top-notch service without the unnecessary hassle. Thank you for recommending us - that's the highest compliment we could receive! If you ever have any questions or need assistance, don't hesitate to reach out. -Dean [contact options]

- Simmons Automotive
5

Hearing strange sounds from the Xterra and the folks at Simmons figured out what the problem was and got me back on the road quickly and now quietly. Only place we take our cars in Tacoma, great people and great work.

Hi Joseph and Laurie, thank you for choosing Simmons Automotive! We're glad we could help diagnose and fix the strange sounds in your Xterra. Our team takes pride in providing excellent service and getting our customers back on the road quickly. If you have any future car concerns, please don't hesitate to reach out. Take care!-Dean

- Simmons Automotive
5

They took very good care of my truck! They’re very through and sent pictures throughout the process, they actually seem to care about their customers! Which you don’t see often. I will be continuing to take my truck here if I have anymore issues! Keep up the good work yall :)

Courtney, thank you for putting your trust in us! We're glad we could make your experience remarkable. Our team takes pride in going the extra mile to ensure you leave satisfied. Just give us a call if you need anything! -Dean

- Simmons Automotive
5

We LOVE Simmons Automotive! We have gone to them for over twenty years. They have predictable and consistent quality, and they are always dedicated and thorough. They have GREAT people and GREAT prices!

Thank you Julee for your continuous support and trust in Simmons Automotive! We are thrilled to hear about your positive experience over the past two decades. It is our constant commitment to provide consistent quality, dedicated service, and competitive pricing. If you need any further assistance with your vehicle, please do not hesitate to contact us at (253) 441-6555 or [email protected]. We can't wait to serve you again!-Dean

- Simmons Automotive
5

I worked with Dean and the family at Simmons auto for a good period of time over the summer into the winter, from an inside perspective this has by far been one of my favorite shops to work at, The care for customers, The honesty within inspections, The finding the root cause and concern for the customer created an impeccable work environment that I still recommend customers go to even after my departure. I recommend anyone who is looking for a good shop to go to that will provide amazing work with honesty as a must come to Simmons auto.

RJnelson222, thank you for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience at Simmons Automotive. Our team takes pride in providing exceptional service, honest inspections, and prioritizing customer satisfaction. Your recommendation means the world to us. If you or anyone you know needs automotive assistance, please don't hesitate to reach out. Thank you again for your kind words!-Dean

- Simmons Automotive
4

They were too busy. I had to go somewhere else. I hear good things shout this place though. The owner is Christian.

Thank you for considering Simmons Automotive, Dew138. We apologize for being busy and inconveniencing you. We appreciate hearing positive things about our shop. If you ever need our services in the future, please give us a call or send an email. -Dean

- Simmons Automotive
5

Balancing equipment high quality and low price anyone can buy even to provide paid services to balance any parts

Thank you for your fantastic review, Julio! We take pride in offering high-quality balancing equipment at affordable prices. Whether you're a DIY enthusiast or a professional, our products meet your needs. Providing paid balancing services for any parts is another way we ensure customer satisfaction. Feel free to reach us at (253) 441-6555 or [email protected] for any further inquiries. We're here to help! -Dean

- Simmons Automotive
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