Tacoma Auto Repair

As always, fabulous service. I have let my brothers and sisters know, never take your car anywhere but Simmons Vicki

I have confidence in Simmons Automotive and their Technicians. They have been my go to place for my familys auto repairs for over five years. Theres great customer support from Austin. Hes friendly and professional and keeps me up to date on the maintenance when I text him about the progress. They have a thorough vehicle inspection letting me know by importance levels what needs to be done foremost and what maintenance can wait. After their inspection they wont start the repairs until you understand the costs and have your permission. I like that. They also list the costs of the repairs on the inspection results and they have always been fair for a working family man like me compared to others Ive been to.

Staff was amazing and the communication was top notch. Really like the pre approval process. No surprises when paying the bill. Will use again when needed.

Straightforward, honest service.

The customer service at Simmons Automotive is top notch. I took my Avalon Hybrid to them after several attempts at both the shop I purchased it from, and Titus-Will Toyota. I then started looking for a hybrid specialist near me & found Simmons with high ratings. I called and explained where I was at with the car and was immediately set up with a time to bring it in. They needed to have the vehicle twice, as fixing the issue was a bit of a process to narrow down. Along with the informative communication and updates throughout the process, I was pleased all the way from the initial phonecall, to picking up the car and being assured that they back their work. Everyone there was a pleasure to interact with, and I felt listened to from the get go. I would recommend Simmons Auto for anyone in the Tacoma area, especially if for a hybrid.

Thank you for the time and attention spent on my Mazda5. I really appreciate your honesty and will definitely recommend you to family and friends.

This is the second time that I take my vehicle in to Simmons for a major repair. The customer service as well as the structured layout of the work orders make it a breeze to work with. All communication is clear, work is out standing and prices are good. I really enjoy that the work orders have very detailed information like services conducted to included photos and videos. Its simply GREAT!

Always a great positive experience going to Simmons. Great work, follow up, and customer service. I am so blessed that I was referred to them by a close friend. I will not take my Honda CRV to the dealership for any maintenance, only to Simmons.

Scheduled an appointment for an oil & change and checking the warning indicator for ABS & Emergency Brake display. When driving our 2001 Chevrolet Tahoe the warning indicator would intermediately display and go off, or clear upon stopping and turning off the ignition. Simmons Automotive technician Kyle diagnosed the issue and found a history code related to the Electronic Brake Control Module relay circuit, and to NTSB #04-05-25002E. Service of oil & filter change and the recommend repair related to the EBCM were completed within two hours. Austin and Leslie kept us informed throughout the service. It's been twelve days since the service of our vehicle with no warning indicator display occurring. Very satisfied.

Everyone at the shop was very helpful kind courteous made me feel very welcomed. And their prices are quite reasonable! I couldn’t be more happy with the results from my repairs. My good old car runs like she’s brand new!