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Tacoma Auto Repair

1924 Reviews
253-948-9970
5601 South Proctor St, Tacoma, WA 98409
Mon - Fri: 7:00 AM - 5:00 PM

Closed For Lunch 11:30 AM - 12:30 PM

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5

Thank you for the time and attention spent on my Mazda5. I really appreciate your honesty and will definitely recommend you to family and friends.

Kim, it was our pleasure to service your Mazda5! Thank you for trusting us with your vehicle. We're thrilled to hear you had a great experience and appreciate your recommendation. If you have any questions or need further assistance, please don't hesitate to reach out. -Dean, Simmons Automotive.

- Simmons Automotive
5

This is the second time that I take my vehicle in to Simmons for a major repair. The customer service as well as the structured layout of the work orders make it a breeze to work with. All communication is clear, work is out standing and prices are good. I really enjoy that the work orders have very detailed information like services conducted to included photos and videos. Its simply GREAT!

Jesse, your kind words mean the world to us! We're thrilled that you've had such positive experiences with Simmons Automotive. Our aim is to consistently provide exceptional service, and we're glad our detailed work orders and transparent communication have made your repairs a breeze. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for your ongoing support! -Dean

- Simmons Automotive
5

Always a great positive experience going to Simmons. Great work, follow up, and customer service. I am so blessed that I was referred to them by a close friend. I will not take my Honda CRV to the dealership for any maintenance, only to Simmons.

Janis, thank you for being a loyal customer! We're glad you trust us with your Honda CRV's maintenance over the dealership. We appreciate your kind words about our work, follow-up, and customer service. If you need anything, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We're here to help! -Dean

- Simmons Automotive
5

Scheduled an appointment for an oil & change and checking the warning indicator for ABS & Emergency Brake display. When driving our 2001 Chevrolet Tahoe the warning indicator would intermediately display and go off, or clear upon stopping and turning off the ignition. Simmons Automotive technician Kyle diagnosed the issue and found a history code related to the Electronic Brake Control Module relay circuit, and to NTSB #04-05-25002E. Service of oil & filter change and the recommend repair related to the EBCM were completed within two hours. Austin and Leslie kept us informed throughout the service. It's been twelve days since the service of our vehicle with no warning indicator display occurring. Very satisfied.

Hi Wyatt and Sheryl! We're thrilled to hear about your 5-star experience at Simmons Automotive. It sounds like Kyle provided top-notch service by diagnosing the issue with your Chevrolet Tahoe and completing the necessary repairs in a timely manner. We pride ourselves on keeping our customers informed throughout the process. If you have any further concerns or questions, please don't hesitate to reach out. We're here to help! -Dean

- Simmons Automotive
5

Everyone at the shop was very helpful kind courteous made me feel very welcomed. And their prices are quite reasonable! I couldn’t be more happy with the results from my repairs. My good old car runs like she’s brand new!

Thank you for the fantastic review, Loretta! We are thrilled to hear that you had a great experience at our shop. Our team takes pride in providing excellent service at reasonable prices. We love seeing our customers leave happy with their vehicles running smoothly. If you need anything in the future, don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We are always here to help! -Dean

- Simmons Automotive
5

As always, the service here is excellent. The repair to our vehicle was less than the diagnostic charge at the dealership. Thank you Simmons!!

Thank you Mark & Jennifer for your continued trust in us at Simmons Automotive. We're thrilled to hear that you had another excellent service experience with us. Providing top-quality repairs at a fair price is our priority. If you have any questions or need further assistance, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We're here to help. -Dean

- Simmons Automotive
5

Honest work with pictures to prove what ever is wrong with the vehicle so you dont have to just take their word

Joe, thank you for the kind words! We believe in transparent service and want you to feel confident in our work. If you ever have any questions or concerns, don't hesitate to reach out. We're here to help! -Dean, Simmons Automotive.

- Simmons Automotive
5

I chose this shop based on online reviews. This was my first visit and I am quite impressed. They are very knowledgeable, accurate, honest, and reasonably priced. They were extremely detailed with their inspection and diagnosis that I was pretty surprised about and thankful for. I’ve been to multiple other shops/dealerships over the years and this is by far the best. They gained a new customer. I definitely recommend…

Priscilla, we're thrilled to have earned your recommendation! It's fantastic to hear that you were impressed with our attention to detail and the level of service we provided. Our team takes pride in being knowledgeable, honest, and delivering exceptional value. Thank you for choosing Simmons Automotive, and please don't hesitate to reach out if you need anything in the future.

- Simmons Automotive
5

I chose this shop based on online reviews. This was my first visit and I am quite impressed. They are very knowledgeable, accurate, honest, and reasonably priced. They were extremely detailed with their inspection and diagnosis that I was pretty surprised about and thankful for. Ive been to multiple other shops/dealerships over the years and this is by far the best. They gained a new customer. I definitely recommend

Priscilla, thank you for choosing Simmons Automotive based on our online reviews. We’re delighted to hear about your positive experience. Our team prides itself on delivering knowledge, accuracy, and honesty. We're immensely thankful for your recommendation and look forward to serving you again soon! -Dean

- Simmons Automotive
4

Simmons is very courteous and professional taking photos of your entire vehicle and doing a complete inspection and proritsing immediate repairs needed and the cost involved. Letting you know your cost upfront. I will definitely be going back for additional work as needed.

Thank you for the compliments, Debbie! We pride ourselves on providing transparent and efficient service. Don't hesitate to reach out if you need anything else. -Dean

- Simmons Automotive
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