I made an appointment with Simmons Automotive after reviewing testimonials on their website. I had a not-so-happy experience when I first moved to the Tacoma area with my vehicle's dealership. Austin at Simmons exceeded their service! He was friendly on the phone when I called with questions & he & Leslie welcomed me upon arrival for my appointment. I waited for my car to have an oil change, tire rotation & brake inspection (in a clean waiting area). I was pleased when Austin reviewed recommended additional services & a timeframe to have the work done. I made another appointment scheduled for September & left feeling good about choosing Simmons for my automotive needs. They offered the 3 things that are important to me - friendliness, honesty & good communication!
Celia, thank you for the amazing review! I am glad that you found us and that we exceeded your expectations. Our team prides themselves on being friendly, honest, and communicative. I am happy to know that Austin and Leslie provided top-notch service, and that you enjoyed our clean waiting area. We look forward to seeing you in September for your next appointment. If you have any questions in the meantime, please don't hesitate to reach out. -Dean
- Simmons Automotive