Join Our Team

Tacoma Auto Repair

1866 Reviews
253-948-9970
5601 South Proctor St, Tacoma, WA 98409
Mon - Fri: 7:00 AM - 5:00 PM

Closed For Lunch 11:30 AM - 12:30 PM

Request An Appointment
5

Austin was great on the phone for my appt and he was great the morning of my appt and I was a few minutes late ( I left a voicemail) but he was great. My vehicle was in and out and he went over the work in detail.

Thank you for the 5-star review, Jim and Donna! We are glad that Austin provided excellent service, even when you were running late. Our team is committed to top-notch customer care. If you have any further questions or need assistance in the future, please don't hesitate to contact us. -Dean (253) 441-6555, [email protected]

- Simmons Automotive
5

I'm very happy with your service. In no time I had all the car's issues solved. Thank you for your service!

Thank you for the kind words, Doina! We're thrilled to hear you had a great experience with us. If you ever need any more assistance with your car, don't hesitate to give us a call or email us. We're always here to help! -Dean

- Simmons Automotive
5

Always thorough and trustworthy.

Thank you for your kind words, Bob and Eva! We're thrilled to hear that you find us thorough and trustworthy. We pride ourselves on providing top-notch service to our customers. If you ever need any automotive assistance, please don't hesitate to reach out. We're here to help! -Dean [TOKENS = 66]

- Simmons Automotive
5

Outstanding service

Thank you for the fantastic review, William and Ophelia! We're thrilled to hear that our service was outstanding. If you need any more assistance, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. Happy driving! -Dean

- Simmons Automotive
5

Great customer service

Thank you for the 5-star rating, Stefan! Here at Simmons Automotive, customer satisfaction is our top priority. We're pleased to hear that you had a great experience with our customer service team. If you have any further questions or need assistance, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We look forward to serving you again in the future!-Dean

- Simmons Automotive
5

V happy to have found Dean and his crew! Thorough, professional, approachable. Dean was v helpful explaining his report and sharing his professional opinion. Saved us from purchasing a lemon!

Hi Heidi, thank you for your amazing review! We're thrilled to hear how happy you were with your experience at Simmons Automotive. Providing thorough and professional service is always our priority. If you have any questions or need further assistance, don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We're here to help!-Dean

- Simmons Automotive
5

Friendly, rapid, and reasonably priced! Why not use a family owned (long time) business, and not pay :Dealer prices?!

Mary, we're thrilled to hear about your positive experience! Our family-owned business takes pride in providing friendly service at a fair price. Thank you for choosing Simmons Automotive, and we look forward to assisting you in the future! -Dean

- Simmons Automotive
5

Customer Service was excellent. Austin, Master Tech was helpful, efficient and explained things well. Staff was friendly. The diagnostic assessment was thorough and reasonable.

Corrie, thank you for taking the time to share your positive experience! We're thrilled to hear that our team provided you with excellent customer service. We'll be sure to pass along your kind words to Austin and the rest of the staff. If you have any other questions or need further assistance, please don't hesitate to reach out to us. We're here to help! -Dean, Simmons Automotive

- Simmons Automotive
5

I had a vehicle emergency. Dean not only acted prompted, but was so kind and patient as I literally was at my wits end. This was my 3rd time having this exact problem that had most me well over $500 previously, only to have it happen again. I had gone to a very popular auto repair place previously for years and was sold a "brand new top of the line" 2x more expensive battery. But, when Dean tested it, the meter read 30% power. Dean replaced it, showed me the 90% life and I was back in business nicety spilt for a 1/3 of the price. Plus, top of the line "Cust Service" like it used to be back in the day. Thanks Dean and crew .... I owe you!! ~One grateful customer

Linda, thank you for the kind words! We try our best to provide top-notch service and are glad we fixed the recurring issue for you. If you need us again, don't hesitate to call (253) 441-6555 or email [email protected]. We're always here to help! -Dean

- Simmons Automotive
5

Had my car towed to Simmons from the Toyota dealer (long story so I'm not gonna get into that). I needed a full diagnostic run on my car because of a flashing engine light and my car stuttered so bad the whole thing shook. I called late Friday and Dean said I could have it towed in on Monday and even recommended a good towing company (they were fair in price and had good drivers 👍). Had it towed in Monday afternoon and got the diagnosis on Wednesday. They ran a full inspection that's VERY well documented and they were very thoughtful of my concerns and thorough in their inspections/tests. They didn't try to push a sale or anything, even recommending buying another vehicle over replacing the engine or trying to bandaid it (as my engine had over 327k miles on it and there was a very low success rate of a mend working for very long). They lowered the cost of the diagnostic as my car wasn't gonna be driving no more :( and I had it towed out. These guys showed a lot of humanity and integrity in both their work and customer service. I'd highly recommend them if you're looking to figure out what's wrong with your car or need a repair done! 👍 Shout out to Austin and Dean, thank you guys

Shades, thank you for the 5-star review! We're happy to hear about your positive experience at Simmons Automotive. We pride ourselves on providing thorough diagnostics and exceptional customer service. If you have any further automotive needs, don't hesitate to reach out at (253) 441-6555 or [email protected]. We'll be here to help! -Dean

- Simmons Automotive
1234567...187
Leave a review
Simmons Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Simmons Automotive (253) 441-6555 if you have any issues in accessing any area of our website.