Tacoma Auto Repair

It took me 1 minute only to decide not having business with this shop. Walked in asking if they can check ABS lights...Front-desk requested to make an appointment for testing/diagnostic. I asked if they charge for testing, he said: Yes. I just left. If you have 2 people working as front desk doing "Scheduling and Billing" who gonna pay their salary, so its fees and fees. Making an appointment to figure out an issue if not efficient, when a customer walks-in, its advisable to provide faster service that leads to solutions: "This i your car problem and it would cost X amount".

Quick and efficient... Friendly staff!

Outstanding service, Austin is always straight forward with the expected service time and up front cost for diagnostics. The work they have preformed on my personal and business vehicles is no less than exceptional.

Best experience at an auto shop I've had in many years. Top notch, I highly recommend Simmons.

Simmons Automotive did an excellent job fixing my radiator. So far, the car is driving great, and the issue I had has completely stopped. The new radiator looks great! The customer service was outstanding from the moment I walked in—professional, friendly, and efficient. Scheduling was a breeze, and I really appreciate the app they use to show the work order, the completed work, and all the documentation. It’s a very transparent and convenient system. I’ll definitely be back for any future needs. Highly recommend!

Simmons always treats us great! Detailed texting and photos very helpful. Thanks again.

Always a great experience!

Great job explaining what was needed and then repairing our sons car at a reasonable price.

Simmonsauto is a gem! I had medical issues that made coming in office difficult, the staff was so compassionate and accommodating in letting my car be dropped off and being able to settle the bill with an online link. Im so grateful for their service!