I initially left a one star review because my car had been damaged while in their hands (side view mirror), though it took a while for them to fix, I must say, speaking to Dean was very assuring, and I felt like I couldn’t trust him to fix the damage. Per Dean it took long to fix because COVID pandemic made it a challenge to get the part desired and in a timely manner. Dean made sure to keep following up and trying to get the part needed for the car, and once he was able to, he called us in to make sure it fit and was what we were happy with. He then sent the part to get spray painted to match our vans color. Currently, I have been advised it is ready for placement and they are now waiting on me to have a date to come in to get it fixed. I must admit it was quite stressful driving around with the part in its condition and took a lot of trusting on my end because it was taking a while to come to a resolution but Dean kept in touch, was able to speak to me in a manner where I could trust him and made sure to fix the damage. Hands down professional and can trust Deane for accountability :)