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Tacoma Auto Repair

1955 Reviews
253-948-9970
5601 South Proctor St, Tacoma, WA 98409
Mon - Fri: 7:00 AM - 5:00 PM

Closed For Lunch 11:30 AM - 12:30 PM

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5

Austin and Lesley made my first experience here very welcoming and intimidation-free. I appreciate the extra time they took to troubleshoot what was going on with my vehicle. Austin took the time to explain what was going on with my vehicle in a way I didn't need to bring my husband with me to interpret. I look forward to coming back again.

Hi Maria & Mike, thank you for choosing Simmons Automotive! We're glad Austin and Lesley provided a welcoming and informative experience. Should you need further assistance, don't hesitate to reach out at (253) 441-6555 or [email protected]. We look forward to your next visit! -Dean

- Simmons Automotive
5

Thank you for choosing Simmons Automotive, Alex! We always appreciate positive feedback. If you have any questions or need further assistance, don't hesitate to reach out. Our contact information is (253) 441-6555 or [email protected]. Have a great day! -Dean

- Simmons Automotive
5

Both Leslie and Austin were caring, respectful, personable & competent. A very good experience. We felt very comfortable leaving our car there for the first time and confident in the care we received when we received it back. We missed our appointment & they worked us in which was very kind. We will continue to be customers here. Thank you!

Stephen, thank you for your awesome review! We're thrilled to hear that Leslie and Austin provided you with caring and competent service. We strive to make every customer feel comfortable and confident in the care their car receives. Don't hesitate to reach out to us at (253) 441-6555 or [email protected] for any future needs. Safe travels! -Dean

- Simmons Automotive
5

Excellent service. Honest, thorough, would recommend them if you need a solid diagnosis and repair.

5

We went to Simmons Automotive for an oil change for my car (2017 Infiniti Q50S) for the first time. They were highly recommended by an acquaintance of my husband’s . Since our longtime mechanic of over 45 years retired a couple years ago it’s been hard to find a reliable automotive repair shop outside of going to the dealership for general services. Simmons was prompt on getting my car in for service at the scheduled time and had it completed within an hour. They took pictures of my car and sent an email reiterating what service I had requested and the cost of completion. They were friendly, courteous and professional. I will differently use Simmons for any automotive needs in the future.

Hi Laurie, thank you for taking the time to leave such a detailed review! We're grateful for the kind words about our team and the service you received during your first visit. We're glad to hear that we met your expectations and provided you with a positive experience. If you have any further questions or need any assistance, don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We're here to help. We look forward to serving you again in the future!-Dean

- Simmons Automotive
5

I brought in a used car (from a small dealership just a few blocks away) for a pre-sale inspection. They inspection was very thorough, revealing many minor issues and a few major issues. I of course did not purchase the car. I was so grateful for their deep dive on the engine. They were fully transparent in their findings without leaning on me either way about my decision to purchase. In the end I expressed that in no way did I want to purchase a car with that many issues, and they agreed in full. If I lived in Tacoma I would be a regular customer.

Hi Kim, thank you for taking the time to leave such a thoughtful review! We're glad that our pre-sale inspection helped you avoid buying a car with multiple issues. We always strive to be transparent and provide thorough service to our customers. If you ever find yourself in Tacoma, we'd be happy to assist you with any automotive needs you may have! For more information about our services, please reach out to us at (253) 441-6555 or [email protected]. -Dean

- Simmons Automotive
5

Thank you for the 5-star review, Zach! We're thrilled to hear that you had a great experience with us. If you ever need any further assistance with your vehicle, don't hesitate to give us a call at (253) 441-6555 or send us an email at [email protected]. Take care! -Dean

- Simmons Automotive
5

Honest and upfront.

Kevin and Marlo, thank you for your kind words! We strive to provide transparent and trustworthy service to all our customers. If you have any questions or need further assistance, feel free to reach out to us at (253) 441-6555 or [email protected]. We're here to help! -Dean

- Simmons Automotive
5

Very efficient... Friendly staff... Fair prices.

Hi Scott and Victoria! Thank you for this awesome review! We are happy to hear that you had such a positive experience with us. Let us know if there's anything else we can do for you. We look forward to seeing you again! -Dean

- Simmons Automotive
5

Simmons is wonderful ! On time service, final cost same as estimate previously sent, and work done within the time they estimated . Nice people too!

Mary, thank you so much for your great review! We are thrilled to hear that you had a wonderful experience with us at Simmons Automotive. We take pride in providing excellent service and transparency to our customers. If you ever need anything in the future, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. -Dean

- Simmons Automotive
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