I brought my 20 year old Lexus in for a significant amount of work. I left it for the day and Simmons arranged a rental car through Enterprise. At the end of the day, a Friday my car was not done. The owner called and told me he would pay for my rental through the weekend so they could finish my car. I told him the rental wouldn't work for me as I was driving my elderly parents to Spokane for a family event and needed a car that was large and comfortable. The owner sent me to the Enterprise lot to pick out any car I wanted for the weekend, and he payed for it. My car was ready Monday and I was able to drop off the rental at Simmons when I picked up my car. My car runs like a new car again and we had a great road trip! The repairs were done well and at a fair price. We have found our family mechanic! The folks at Simmons took care of me like I was family!
Ann, thank you for giving us the time to carefully complete your service. I'm very happy to hear the rental was to your satisfaction and your trip wasn't impacted negatively. Your review is very much appreciated and I'll pass it on to the staff. We look forward to seeing you for maintenance in the future! Thank you again, All the best.
- Simmons Automotive