I've been taking my Astros to Simmons now for several years and have always been pleased with communication and quality of work. I had a radiator part fail a few days after install - I called Simmons to let them know I was going to limp the van to them and had a call back in 2 minutes stating the tow truck was on the way and please don't drive the van - they towed my van the 20 miles to the shop, dropped everything to identify the issue and repair (bad part - it happens these days) and get it sorted so they also stand behind their work and care about the customer. Happy I found them.
Mary, thank you so much for your kind words. We take pride in providing top-notch service to our customers, and we're thrilled to hear that you're pleased with your experiences at Simmons Automotive. We understand that unexpected issues can arise, and we're committed to going the extra mile to ensure your satisfaction. If there's anything else we can do for you, please don't hesitate to reach out. We're always here to help! -Dean
- Simmons Automotive