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Tacoma Auto Repair

1794 Reviews
253-948-9970
5601 South Proctor St, Tacoma, WA 98409
Mon - Fri: 7:00 AM - 5:00 PM

Closed For Lunch 11:30 AM - 12:30 PM

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5

The owner himself works on these cars as well! They do great, thorough, personable work here. The free multipoint inspection comes with comments, photos, and notes from the technician. A bit on the pricier side but they do have coupons on their website. Receptionist is also very knowledgeable about cars.

Hi Gracen, thank you for the awesome review! We're glad you enjoyed our meticulous service and the detailed multipoint inspection report. We also appreciate your kind words about our knowledgeable team. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help! -Dean

- Simmons Automotive
5

Always the best, won’t take my car anywhere else.

5

Great poeple, Wonderfull service, honest mechanic!

Thank you for the kind words, Ryan! We are thrilled to hear that you had a great experience with our team at Simmons Automotive. Providing excellent, honest service is our priority. If you have any further questions or need additional assistance, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We look forward to serving you again in the future! -Dean

- Simmons Automotive
1

It took me 1 minute only to decide not having business with this shop. Walked in asking if they can check ABS lights...Front-desk requested to make an appointment for testing/diagnostic. I asked if they charge for testing, he said: Yes. I just left. If you have 2 people working as front desk doing "Scheduling and Billing" who gonna pay their salary, so its fees and fees. Making an appointment to figure out an issue if not efficient, when a customer walks-in, its advisable to provide faster service that leads to solutions: "This i your car problem and it would cost X amount".

5

Quick and efficient... Friendly staff!

Thank you, Scott and Victoria! We're glad to hear that you had a positive experience with our team. If you need anything else, don't hesitate to reach out! -Dean, Simmons Automotive.

- Simmons Automotive
5

Outstanding service, Austin is always straight forward with the expected service time and up front cost for diagnostics. The work they have preformed on my personal and business vehicles is no less than exceptional.

Andrew, thank you for taking the time to leave us an outstanding review! We're thrilled that you've consistently experienced exceptional service with us. Austin will be delighted to hear your kind words. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! -Dean

- Simmons Automotive
5

Best experience at an auto shop I've had in many years. Top notch, I highly recommend Simmons.

Garrett, we can't thank you enough for the astonishing review! We are thrilled that you had an incredible experience at our shop. Our team strives to provide top-notch service to all our customers. If you need anything in the future, don't hesitate to reach out!-Dean

- Simmons Automotive
5

Simmons Automotive did an excellent job fixing my radiator. So far, the car is driving great, and the issue I had has completely stopped. The new radiator looks great! The customer service was outstanding from the moment I walked in—professional, friendly, and efficient. Scheduling was a breeze, and I really appreciate the app they use to show the work order, the completed work, and all the documentation. It’s a very transparent and convenient system. I’ll definitely be back for any future needs. Highly recommend!

Jesse, thank you for the fantastic 5-star review! We're thrilled that you had a great experience at our shop. It's our mission to provide top-notch service, and we're glad that we hit the mark for you. Don't hesitate to reach out if you need anything in the future. We'll be here to provide the same excellent service.

- Simmons Automotive
5

Dear Martin, thank you for your five-star rating! Here at Simmons Automotive, we pride ourselves on providing top-notch service to all our customers.

- Simmons Automotive
5

Simmons always treats us great! Detailed texting and photos very helpful. Thanks again.

Thank you, Chris, for the 5-star review! We're thrilled to hear that you had a great experience with us at Simmons Automotive. Our goal is always to provide detailed and transparent communication every step of the way. If you need any further assistance, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We look forward to serving you again in the future! -Dean

- Simmons Automotive
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