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Tacoma Auto Repair

1771 Reviews
253-948-9970
5601 South Proctor St, Tacoma, WA 98409
Mon - Fri: 7:00 AM - 5:00 PM

Closed For Lunch 11:30 AM - 12:30 PM

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5

We drive older cars (1970, '99, '08 and '16) so maintenance and good advice are critical and we get both outstanding service and input from the folks at Simmons. They always carefully inspect our vehicles, describe the issues and most importantly clearly explain which ones are critical and which ones are "nice to get done". Never any pressure, just good explanations of how these cars work and the best way to keep them going safely and reliabily. We have never had a car towed to Simmons for repair because we drive them there for great service and maintenance (although i am certain they would be great on repairs too!). Simmons is the only automotive shop we take our cars to and you should as well. Cannot recommend them enough.

Hi, thank you for taking the time to share your positive experience with us! We are thrilled to know that you consistently receive outstanding service and valuable advice during your visits. At Simmons Automotive, we prioritize thorough inspections and clear explanations to help you make informed decisions about your older vehicles. Your confidence in our expertise and dedication means the world to us! If you ever need anything, please don't hesitate to reach out. -Dean, Simmons Automotive.

- Simmons Automotive
5

Great customer service experience. Austin was great on sharing updates on their process. I will go back with any other issues with all my vehicles.

Thank you for the great review, Shawn! We are happy to hear that Austin provided excellent customer service and kept you informed throughout the process. Remember, we are here for all your vehicle needs! Give us a call at (253) 441-6555 or email us at [email protected]. -Dean

- Simmons Automotive
5

Awesome people, fixed a hard problem on my truck. Very trustworthy people!

5

They went the extra mile to get my old truck fixed, great job guys!!!

Thanks, Paul and Terri, for allowing us the time necessary to find and fix it! - Dean

- Simmons Automotive
5

Friendly and helpful. Work was done in good time and I appreciated the explanation of the work they were doing. Overall experience: excellent.

Dorothea and Michael, we're glad to hear you had an excellent experience at Simmons Automotive! Providing friendly and helpful service, along with timely repairs and clear explanations, is our goal. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! -Dean

- Simmons Automotive
5

As always professional, timely, accurate, and courteous service.

Thank you, sir. As always, we appreciate your continued patronage and for taking the time to leave us a great review!

- Simmons Automotive
5

Simmons Automotive always does an excellent job diagnosing and documenting needed repairs. They provided me with a quick estimate and even expedited the order of parts to get me back on the road quickly.

Thank you for taking the time to leave us such a positive review, Chris! We are thrilled to hear that you had a great experience with us at Simmons Automotive. Providing top-notch service and getting our customers back on the road quickly is always our top priority. If you have any further questions or need any future assistance, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We look forward to serving you again in the future! -Dean

- Simmons Automotive
5

I had an emergency starting problem due to a dead battery. After buying a new battery and having it installed at another location I had Simmons do full check of the entire charging system to ensure that there were no other problems. They took it in right away and did the check-out and said that all other systems were OK. So that gave me some peace of mind that it was only the battery. Great job!

Rudy, thank you for taking the time to share your 5-star experience at Simmons Automotive. We're pleased to hear that you found value in our services and that our check of your charging system provided peace of mind. If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help! -Dean

- Simmons Automotive
5

Austin was very helpful and knowledgeable and was friendly with great service. Leslie was very helpful and friendly. They absolutely know their stuff and I ended up saving a lot of money and stress. I would consider Simmons to be my mechanic shop from this point forward. Very honest and friendly and are there to truly help with your concerns and your budget. I will recommend them to all folks. They are awesome 🙂

Thank you for the awesome review, Robin! We're thrilled to hear that our team provided you with excellent service. We pride ourselves on being knowledgeable and friendly, and we're glad that Leslie and Austin were able to help you save money and reduce stress. We appreciate your recommendation and look forward to serving you again in the future. Stay safe on the road!-Dean

- Simmons Automotive
5

As ALWAYS the BEST service ever! When you come to Simmons they make you feel like family! I will never go anywhere else! So for the BEST Customer Service, and Highest Quality car care, this is your place!

Trina, thank you for the kind words! We love treating our customers like family and providing top-notch service. It's great to know you won't go anywhere else for your car care needs. Whenever you need us, Simmons Automotive is here for you! -Dean

- Simmons Automotive
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