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Tacoma Auto Repair

1809 Reviews
253-948-9970
5601 South Proctor St, Tacoma, WA 98409
Mon - Fri: 7:00 AM - 5:00 PM

Closed For Lunch 11:30 AM - 12:30 PM

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5

Great customer service! I arrived early for my appointment and they got my car right in, had the problem pinpointed and were able to repair it in less than 2 hours. They also performed a vehicle inspection and provided me a list of recommended services with estimates. I appreciated that!

Hi Gina, thank you for the glowing review! Our team at Simmons Automotive takes pride in providing top-notch customer service, so we're thrilled to hear about your positive experience. If you have any questions or need further assistance, don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We look forward to serving you again in the future! -Dean

- Simmons Automotive
5

Good communication. Competent. Easy to work with. Reasonable price and speed. Highly recommend!

Thank you for the 5-star review, Russ! We're thrilled to hear that you had a positive experience with us at Simmons Automotive. We pride ourselves on providing excellent service, and we're glad that our communication, competence, and affordability met your expectations. If you have any other automotive needs in the future, don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We appreciate your recommendation! -Dean

- Simmons Automotive
5

Excellent customer service and everyone was so friendly! What really impressed me though was the honesty. I was told by my dealership I needed certain services and Simmons told me I actually did not, that I could go for a couple thousand more miles without needing transmission service or even an oil change. A friend referred me here and I'm so glad I took their advice.

Hi Molly! We are delighted to hear about your positive experience at Simmons Automotive! Providing excellent customer service and honest recommendations is our top priority. We aim to build trust with our customers by only recommending necessary services. Thank you for choosing us based on your friend's referral. If you need any further assistance, feel free to reach out to us at (253) 441-6555 or [email protected]. -Dean

- Simmons Automotive
5

Great personal attention at Simmons. Had a mystery noise and Dean drove it with me so I could describe it then back to the shop to take a look. Rear differential is the culprit. This is a great shop with great people only place we go for automotive work. They are also very good at answering questions and offering advice to prevent excess wear and tear.

Joseph, thank you for the 5-star review! We're glad we could help identify and fix the issue with your car's rear differential. Providing personalized attention and expert advice to prevent further problems is what sets us apart. Remember, if you have any more questions or need assistance, feel free to reach out to us at (253) 441-6555 or [email protected]. We appreciate your continued trust in Simmons Automotive! -Dean

- Simmons Automotive
5

I came in expecting to be turned away, I thank you for still looking at my 1990 Van and at least letting me know what was wrong. In the future I will take my car here, this place was helpful and the folks Are good.

John, we're glad we could assist you with your vehicle, regardless of its age. At Simmons Automotive, we believe in providing thorough assessments and reliable advice. So, whenever you're ready to bring your 1990 van back or need help with any other vehicle, don't hesitate to reach out. We're here for you! -Dean

- Simmons Automotive
5

First time customer and will say that I found my "go to" auto repair shop! Leslie and Austin provided excellent customer service! Brought my daughter's vehicle for an oil change and also for courtesy check. They found some items that needed to be addressed and naturally have some questions. Austin explained to me in great detail and afterwards, felt no pressure and at ease that my daughter's SUV will be taken care of. Long story short, I had asked Austin to me put on the schedule for another visit. Finding knowledgeable, professional and honest auto repair shop is always difficult and extremely glad our community still have Simmons Automotive!

RA B, thank you for choosing Simmons Automotive! We're thrilled to hear that you had an excellent experience on your first visit. Leslie and Austin take pride in delivering exceptional customer service and ensuring your peace of mind. We're always here to address any questions you may have and provide detailed explanations. It's gratifying to know that our honesty, professionalism, and expertise stood out to you. We appreciate your kind words and look forward to serving you and your daughter's SUV again soon! For appointments, call (253) 441-6555 or email [email protected]. -Dean

- Simmons Automotive
5

Both Leslie and Austin were great and answered all my questions. Great service for my vehicle and awesome customer service.

Jim, thank you for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Leslie and Austin and that you were satisfied with the service provided for your vehicle. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We look forward to serving you again! -Dean

- Simmons Automotive
5

Thank you for the 5-star review, Robert! We strive to provide top-notch service at Simmons Automotive. If you have any questions or need further assistance, don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We're here to help!-Dean

- Simmons Automotive
5

Always great service at Simmons Automotive. Great value and quality work!

Thank you, Bryan and Lisa, for your kind words! We're thrilled that our service exceeded your expectations. We pride ourselves on providing great value and top-notch quality work to all our customers. If you have any questions or need further assistance, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We look forward to serving you again in the future! -Dean

- Simmons Automotive
5

Great service, took my car and finished it the same day without an appointment

Thank you for the positive feedback, Kevin! We're thrilled to hear that you enjoyed our efficient service. If you have any further automotive needs, please don't hesitate to reach out to us at (253) 441-6555 or [email protected]. We're here to help! -Dean

- Simmons Automotive
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