Tacoma Auto Repair

I normally get anxiety when it comes to talking to people but when I walked in they were welcoming and made me feel comfortable. They were also understanding whenever I didn’t know something about my car and for running a bit late which I truly appreciate. I liked the fact that pictures were taken to show where the problems were and the breakdown of what needs to be done including the quotes.

Expect complete transparency at Simmons Automotive. I'm so thankful for the entire staff there. They made muh life so much easier and got me back on the road in no time. I won't go anywhere else!

I’ve had a few major services done by Simmons and they all have been done perfectly and at a very reasonable price. They texted me links to repair recommendations that had appropriate rationales for the repairs, pictures (if applicable) and very reasonable pricing. Super impressed and they are definitely my go to car repair shop. Thanks Simmons!!

I just love that feeling when you find a mechanic you know you can trust. The prices at Simmons Automotive are reasonable and upfront. The mechanics are knowledgeable, honest and very attentive. And their communication is excellent. The customer is kept in the loop at all times through email and text, and you can see diagnosis and progress details documented with photographs. Everything is broken out with itemized pricing so the customer can pick and choose which items will be addressed immediately and which items can be put off. Their whole process inspires a lot of confidence. And they catch everything. The mechanics are very thorough and are able to identify and solve issues that had other shops stumped. My family has had multiple vehicles serviced here. The more they do for us, the less likely we are to take our vehicles anywhere else. The only drawback is that they're usually booked out several weeks in advance. I'm a serial entrepreneur with lots of small business experience. I know how to identify a well run small business. Simmons Automotive is a shining example of a very well run and productive small business. A customer's experience at Simmons Automotive is so superior to virtually every other mechanic shop - it's just night and day. I love doing business with them.

Simmons was a complete life saver to me. My car was Broken into attempting to steal it. Yes it’s a Kia, no one would help me because of it being a Kia. I seen the Add for Simmons. Leslie was such an excellent help. The work they did was done quickly and efficiently. Down to the awesome detail Job. If you need a Hands down top of the line Auto shop call Simmons first!!! You will not be disappointed.

Excellent service and Austin was great keeping me updated on what findings on servicr

No pressure sales, just facts of what work needs to be done. Very patient in explaining what needed to be done to my car. Quick and efficient