You knew I had a auto apt for breaks and yet you did not order brakes replacement until that day. That one hour turned in a half day. I feel you do a fine job and we like your auto place very much but very time I have my car done its an half or all day with not car and my husband , well he just waits and hour and its done. ???
Elizabeth, thank you for bringing this to our attention and speaking with me today over the phone. I held a meeting with my staff about our necessary future diligence in checking for appointment notes, not to exclude me. I greatly appreciate your business and assure you will do our best to turn your next visit into a Five-Star experience. - Dean
- Simmons Automotive