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5

I am the kind of person who is willing to work on cars to a point. I've changed tons of cars oil, brakes, lines, hoses, etc in my day. But I know where my limits are and they stop at what I thought was a transmission problem. I was please to find Simmon's Automotive was nearby and had good reviews and was offering a free check engine light special. I booked an appointment and never looked back. The front desk staff is awesome and couldn't be nicer. They gave me step-by-step quotes, updates, and phone calls to keep me informed on what was being done. They gave me what I feel was an honest price (and I know for a fact saved me around a thousand dollars from the Ford dealership that my wife initially booked for it) and I never once felt taken advantage of. After one over-night stay in their shop the car was out and felt better than new! I would highly recommend this shop to anyone in the area!!

5

Simply hands down the best automotive shop in Tacoma. Amazing quality work and great deals.

5

Freindly and very nice staff.excellent ,everthing was on time.

5

Courteous, professional service. Simmons worked with me every step of the way, assuring that the job was done to my expectations. They gave me total confidence that the job would be done right, the first time, and at a competitive price.

5

First off, I love these people. They really do have integrity as their sign says (and apparently an aloe vera plant), and they never overcharge me, AND make sure I understand what's getting fixed before they do a thing. Matt is my favorite mechanic there. He has countlessly checked my tire pressure any time I've come in complaining that my "tire pressure light" came on without a negative word to say to about it. I highly recommend the whole Simmons team to anyone who wants to get their car fixed by a family who treats you like a real person should without paying an arm and a leg. With my driving and luck, I'm sure I'll see you soon, friends.

5

Excellent 😊

5

As always, great customer service and thanks for taking good care of our vehicles!!

5

Excellent service here as always. Very welcoming, professional, and accommodating. I was even given a ride home until my vehicle was ready to be picked up! What service!! Thank you for being a place a business that I can trust!

5

I appreciated the good communication, specifically confirming the initial cost for the diagnosis. The actual repair (cleaning an emission part) was included in the basic diagnosis cost and not added on: thank you! I'm thankful for the careful inspection of the overall condition of my vehicle that was conducted as part of the diagnosis, which I can now use to prepare for repairs in a proactive and timely manner. And...the shop was spic-and-span, the waiting room small but pleasant and the office staff were knowledgeable and gracious. I will be back again!

5

Great service! Everyone was very nice.

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